Shipping Policy

Made for you, then sent to you

Famiily Shop gifts are made to order. Please allow 2–5 business days for production after we receive complete order details and usable photos where required.

Standard shipping

Shipping takes an estimated 3–8 business days after production. Allow approximately 5–13 business days in total.

Fast Shipping, where available

Fast Shipping takes an estimated 2–5 business days after production. Production still takes 2–5 business days, so allow approximately 4–10 business days in total. Fast Shipping does not shorten production time.

Review the selected product price for any Fast Shipping upgrade charge. Final shipping charges are shown at checkout. Business days exclude weekends and public holidays. These are estimates, not guaranteed arrival dates; carrier delays and peak holiday demand can affect delivery.

Before checkout

Check your selected gift options, uploaded photos and delivery address. Shipping charges are shown at checkout. Please order early for Christmas or a date-sensitive gift.

Track your gift

When tracking is available, use the tracking number in your shipping confirmation on our Track Your Order page.

Questions about delivery?

Email support@famiilyshop.com with your order number, or use our contact form.